Intake Specialist I

Website Broughton Partners

Building Better Connections

New case specialists are the heart of Broughton Partners as they’re the potential claimants first point of contact with our company. The goal of the new case specialist is to (a) determine if the people calling in have a valid legal claim (b) and answering their questions to help determine if signing a legal retainer to be represented by a litigating law firm is right for them. As our company deals primarily with mass tort cases, many of the people you interact with in this role may be distressed and being empathetic and patient  is crucial to success.

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